Support
Talk to a person
The desk is staffed while the markets are open. Onboarding, a connection problem or a question about your account — you will get a straight answer from someone who understands the platform.
Send a message
Tell us what you need
Include your account number, the platform you use and the exact error text if you are reporting a problem. It gets you a useful answer first time.
- Registered office
- Desk hours
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Monday 00:00 GMT to Friday 22:00 GMT
Closed weekends and major market holidays - Security
- We will never ask for your password, one-time code or wallet seed phrase.